The following content displays a map of the jobs location - Blyth Crematorium Office
Business Support Assistant (Bereavement Services)
Job Reference ncc/TP/15906/1125/DE
Number of Positions:
1
Contract Type:
Fixed Term
Salary:
£24,294 - £25,979
Working Hours:
37
Location:
Blyth Crematorium Office
Closing Date:
19/05/2024
Job Category:
Admin / Secretarial / Customer Services
Region / Division:
UK Region
Directorate:
Place and Regeneration
Job Introduction
ROLE OF THE JOB
We are looking for a Business Support Assistant to join our Bereavement Services Team based at the Cowpen Cemetery and Crematorium Office in Blyth. This is a unique but rewarding role as it involves supporting families during an emotional time of their lives.
The post is part of a small, exceptionally busy team who provide comprehensive admin support to the Bereavement Services function in the Southeast of the county.
We are seeking a candidate who has considerable experience in office administration, with an eye for detail as this job requires high levels of accuracy dealing with official records relating to the deceased.
The successful candidate will be able to effectively manage conflicting demands on their time and deliver exceptional customer service of a unique nature, remaining calm and logical in stressful and emotionally difficult situations.
This is a Band 4 fixed term position until 30 September 2025.
REQUIREMENTS OF THE JOB
A good general level of education demonstrating numeracy and literacy, ideally with an NVQ Level 3 or equivalent in a business-related discipline.
An active desire to provide to provide customer centered services.
Highly competent in using Microsoft Office products is essential, and experience of Oracle applications desirable.
Dependable and reliable and ability to demonstrate NCC’s values and behaviors.
NCC INFO AND BENEFITS
Northumberland is world-renowned as a visitor destination and an ideal location to strike a perfect work/life balance. There is no better way of enjoying the picturesque scenery and stunning coastline than on an everyday basis!
Northumberland County Council’s (NCC) vision is “To make Northumberland a county which you regard as a great place to live, in which you can access the activities you enjoy, whilst having the opportunity to learn and thrive”.
For further information about working for NCC, please visit our website here.
Why choose us?
We have some outstanding benefits to offer you, including:
- 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
- Automatic enrolment into the Local Government Pension Scheme
- Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part-time employees)
- Local government discount schemes available to all employees with offers at local businesses along with various national brands
- Commitment to work/life balance offering flexibility through various schemes including job sharing, flexible working, term-time only, and compressed hours
- A range of salary sacrifice schemes are available
- Staff networks - run by staff, for staff, providing opportunities for peer networking, mutual support, staff development e.g. Apprenticeship, Armed Forces, ASD, Enable (disability), LGBT+, Menopause, Mental Wellbeing, Racial Equality
Further information
Please note that this is a full time position but applications on a secondment or part-time basis would be considered for the right applicant.
For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here.
We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme, please email hrrecruitment@northumberland.gov.uk or ring 01670 623930 with your name and the job title you have applied for and one of the recruitment team will ensure this is factored into the shortlisting process and kept anonymous. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.
Alternative application format:
British Sign Language: northumberlandcc-cs.signvideo.net
For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930
Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.
