Tourism Administrative and Product Development Assistant

Job Introduction

ROLE OF THE JOB 

Join the Team Driving Northumberland’s Visitor Economy! 

Are you passionate about tourism, business engagement, and making a real impact in one of the UK’s most iconic destinations? Visit Northumberland is looking for a dynamic Tourism Administrative and Product Development Assistant to support the growth of our vibrant visitor economy. 

Based at County Hall in Morpeth, you’ll be at the heart of our partnership programme managing renewals, onboarding new partners, and supporting tourism product development across the county. From coordinating communications and events to maintaining CRM systems and assisting with securing revenue to deliver marketing activity, your work will help shape the future of tourism in Northumberland. 

We’re looking for someone with a flair for relationship-building, a proactive approach to sales and service delivery, and strong administrative skills. You’ll be confident using digital tools, handling data, and working both independently and as part of a collaborative team. 

This is a hybrid role with flexible working arrangements, occasional travel, and the chance to attend events that showcase the best of Northumberland. If you have experience in tourism, partnerships, or business support and want to contribute to a thriving sector, this could be the perfect kick-start for a career in the visitor economy or your next career move in Northumberland’s most valuable and exciting sectors. 

Apply now and help us champion Northumberland as a world-class destination for visitors and businesses. 

REQUIREMENTS OF THE JOB 

Essential 

• Previous experience of sales, negotiations or persuasive communication to support the administration of Visit Northumberland partnership scheme retention, renewal, and recruitment process, ensuring prompt and accurate responses.
• Ability to organise self and work without constant supervision to assist with budget and project planning, tracking progress to achieve business goals.

Desirable 

• Experience of working in travel and tourism to support product development activity collaborating with colleagues and external businesses to grow the Visit Northumberland partner base and experience development to meet service standards.
• Understanding of business-to-business communication channels and social media techniques to maintain accurate CRM and management information systems to support service delivery.

For further information about this vacancy, please contact Neil Carney via email; Neil.Carney@visitnorthumberland.com

Northumberland County Council’s (NCC) vision is ‘Land of Great Opportunities’, for current and future generations. We believe there is no better place to live and work. 

For further information about working for NCC, please visit our website here. 

Why choose us?  

We have some outstanding benefits and perks to offer you, including:  

• 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)  
• Automatic enrolment into the Local Government Pension Scheme
• Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part-time employees)  

To see all our excellent benefits and perks, please click here. 

Stay connected with us on social media to keep up to date with Northumberland County Council’s latest job opportunities. 

Facebook: NCC Jobs Group 
LinkedIn: Northumberland County Council Jobs 

Further information

Please note that this is a full time position.

For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here.
 

We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.  

Alternative application format:  

British Sign Language: northumberlandcc-cs.signvideo.net  

For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930  

Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.